SHIPPING
Important information on COVID-19
As the situation with COVID-19 evolves day-to-day, our top priority during these challenging times continues to be the health and safety of our co-workers, customers and communities.
Our communities are working hard to prevent the spread of COVID-19, and to support these efforts, we are practicing social distancing efforts based on recommendations from local health authorities.
Our website is still open and available for you to shop!
We are currently experiencing increased delivery volumes, as a result delivery times may be slightly longer than usual. We are working on making sure orders are being prepared and shipped as soon as possible and appreciate your patience.
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PLEASE ALLOW 1-3 BUSINESS DAYS FOR PROCESSING. RATES INCLUDE SHIPPING & HANDLING FEES. Please keep in mind that during holidays, limited edition launches, sales, restocks, and bulk orders, this time may vary.
Shipping rates are calculated based on location and size of order at checkout. After your order has been shipped from our warehouse in Canada or US, you will be sent a tracking number via email. Please allow up to 24 hours for your tracking number to be updated.
Orders are sent to our warehouse 1 hour after an order is placed. If you need to change your order, please let us know as soon as possible. After this time, no changes can be made.
PLEASE NOTE:
Arrival time is not guaranteed due to postage delays. There may be customs duties, taxes, or tariffs imposed by the destination country which are the buyers responsibility. The Cosmetics Fridge Inc. is not responsible for delays caused by the carrier or for lost or stolen packages, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges.